Here you can find a wide range of information to hopefully answer any questions you may have. If you can’t find what you need or would like to know more, please visit our contact page here.
We want to keep shipping simple, affordable and reliable so we offer a set rate.
U.K. Shipping
Our standard shipping rate is £1.99. Orders placed before 2pm Monday-Friday (excluding bank holidays) are typically dispatched the same day. Delivery time is usually 2-3 working days.
International Shipping
Unfortunately we no longer offer international shipping.
Are your products vegan-friendly?
Yes. All of our products are vegan-friendly, meaning we never test on animals or use any animal parts in any of our products.
What about cruelty-free?
Yes, all of our products are are cruelty-free too.
Are your products suitable for sensitive skin?
Our products are designed to be kind to the skin and those with sensitive skin shouldn’t have any issues. However, if you find any of our products cause irritation, please stop use immediately.
Are your products made in the United Kingdom?
They certainly are. We make everything right here in the U.K.
Are your products fragrance-free?
Yes, all of our products are fragrance-free as fragrances can irritate the skin.
How do I place an order on your website?
You can place an order by visiting the online store section of our site here. Simply add the product you would like to purchase to the cart and proceed to the checkout where you can enter your payment and delivery details.
I haven’t received my order.
If you haven’t received an order, please contact us here quoting your order number and we will get back to you as soon as possible to resolve your issue.
What payment methods do you accept?
We accept the following payment methods: VISA, Mastercard and American Express.
